Switching platforms sounds scary because it feels like starting over. It isn't. Your product catalog, your domain and your search rankings can all come with you - if you plan the move in the right order.
This page is the honest version: what Kartrocket can import today, what you'll set up fresh, and the handful of things you must check before you flip the switch so you don't lose a sale or a page rank.
What Kartrocket can import today
You describe your business and a working store builds itself. On top of that, you can pull your existing catalog in rather than retyping every product. Kartrocket can import products from your current website or your marketplace listings, so titles, prices and images come across instead of being keyed in one by one.
This works whether you're on Shopify, Wix, Dukaan, Instamojo, WooCommerce, or selling mainly on a marketplace. The goal is to get your ₹ pricing and product photos in fast, then let you fine-tune from there.
- Products with ₹ pricing and images from your existing site or marketplace listings
- Your catalog structure, which you can reorganise into collections after import
- Pages, hours, location and gallery content you rebuild quickly in plain language
The one thing that does not migrate: order history
Be clear-eyed about this. There is no one-click transfer of your past order history, customer database or old invoices from another platform into Kartrocket. That data stays in your old account.
Before you close anything, export your order records and customer list from your current platform and keep them safe - you may need them for GST filing, returns, or reconciliation. Treat your old dashboard as a read-only archive for a few months rather than deleting it on day one.
Keeping your custom domain
Your domain is your brand address, and you keep it. Every Kartrocket store is free to build and free to publish on a yourname.kartrocket.ai address with SSL included, but you can connect your own custom domain - the same one customers already know.
If you registered your domain through your current platform's reseller, first confirm you actually have login access to the domain settings. That's the single most common thing people discover they've lost. Sort out domain access before you migrate, not during.
- Confirm you can log in to wherever your domain is registered
- Have your DNS access ready to point the domain at your new store
- Plan the switch for a quiet window, not a sale weekend
Protecting your Google rankings with 301 redirects
If your old store ranks for searches, those rankings live at specific page URLs. When you move, your product and category URLs may change shape. A 301 redirect tells Google that an old URL has permanently moved to a new one, so the ranking and any backlinks transfer instead of dying.
Map your important old URLs to their new equivalents before launch - your bestselling products, your top category pages, your about and contact pages. It's a bit of admin, but skipping it is how businesses quietly lose months of SEO. Also submit your new sitemap in Google Search Console once you're live so Google recrawls faster.
The pre-switch checklist
A clean migration is mostly about sequence. Build and test the new store fully before you change a single DNS record, so customers never hit a broken page.
Run through this before you point your domain across:
- Clear or fulfil pending orders on your old platform so nothing is stranded mid-shipment
- Export order history and customer data for your own records
- Set up payments fresh - COD, UPI and cards work on Kartrocket, and settlement goes through your payment gateway, so confirm your gateway and bank details
- Confirm your Shiprocket shipping is configured so pincodes and tracking work from day one
- Test checkout with a real ₹1 order end to end
- Prepare your 301 redirect map
- Keep the old store live until the new one is verified working
Why the money path is safe during and after the move
On Kartrocket, checkout, payments and orders run on a locked commerce core the AI cannot edit. Prices are computed on the server, so a checkout can't be tampered with, and no prompt or design change can break the money path.
Every edit is a saved version with one-click undo, and a broken section can never take down the whole site. That matters most in the first weeks after a move, when you're still adjusting things and can't afford downtime on the page that takes payments.
Frequently asked questions
Can I import my products automatically?
Will I lose my Google rankings when I switch?
Can I keep my existing domain name?
Does my past order and customer history come across?
What does it cost to move?
Will my store go down during the switch?
Move at your own pace, with nothing to lose
Build your new store free, import your catalog, and test everything before you switch your domain. Start whenever you're ready.
Build on Telegram